DELCI Digital Liason
![](/_next/image?url=%2Fprojects%2Fdelci%2Fhero.png&w=2048&q=75)
"How do we provide doctors with educational content needed to support their patients?"
Overview
DELCI is an on-demand digital ambassador created for neurologists to access and discuss various treatments for MS (multiple sclerosis) for their patients. Through DELCI, HCPs can engage in a one-on-one, real time conversation and ask questions about KESIMPTA, a treatment for MS.
![](/_next/image?url=%2Fprojects%2Fdelci%2Fdelci-smile.gif&w=2048&q=75)
Role
As the lead Creative Engineer in this project, my role involved developing both the Front-end UI and Conversational AI backend from start to finish for desktop, mobile, and tablet. I worked closely with the Creative, UX, Product Design, Medical, Account, and IP teams, working within the agile framework with weekly scrums during development. More specifically, I:
- Brainstormed design & functionality with creative and UX teams
- Worked closely with our platform partner, Soul Machines, to integrate their technology into a web UI
- Advised and consulted copy and medical teams in the creation of the conversational manuscript
FUNCTIONALITY
![Opening and closing the chat transcript](/_next/image?url=%2Fprojects%2Fdelci%2Ftranscript.gif&w=2048&q=75)
Opening and closing the chat transcript
UI Buttons
GALLERY
![DELCI experience deployed live in conference](/_next/image?url=%2Fprojects%2Fdelci%2Fdelci-aan.jpeg&w=2048&q=75)
DELCI experience deployed live in conference
![The landing page for DELCI](/_next/image?url=%2Fprojects%2Fdelci%2Flanding.png&w=2048&q=75)
The landing page for DELCI
![The DELCI experience page](/_next/image?url=%2Fprojects%2Fdelci%2Fexperience.png&w=2048&q=75)
The DELCI experience page
Asking DELCI a question through VOICE
Asking DELCI a question through CHAT
Opening an image modal presented by DELCI
Catching unknown questions by reprompting / redirecting the user
Feedback survey